Maintenance

Whether you’re running an internal or client-facing IT system, downtime, outages and slow performance should never be accepted as par for the course. Both you, and your customers deserve a system working to optimal performance, safe from threats and backed by a support programme that ensures a quick fix if something ever goes wrong.

Poor performance equals lost productivity, an embarrassing apology to clients and a damaged reputation - while a security breach can be catastrophic. It’s hard to predict the cost of a failure in pounds and pence, but in comparison, the investment in an effective maintenance contract is negligible.

Yet, good maintenance isn’t just about fixing things when they go wrong. It’s about making sure your systems work to the full potential of their performance limits - ensuring the capital value of your IT infrastructure investment delivers for your business every single day.

FULLY TRAINED & ACCREDITED ENGINEERS

Our team is CCNA trained, maintain standards
such as CAS-T and B PS and are security cleared

AT A GLANCE

Multi-vendor

Multi-vendor

Providing wide range of carriers that best fit your requirements.

Guaranteed 4hr fix

Guaranteed 4hr fix

Engineer dispatched from nearest centre.

Alarm based monitoring

Alarm based monitoring

Rapid resolution to network issues.

Enhanced services

Enhanced services

Varying levels of service to suit your needs.

Change control

Change control

Proactive advice to improve your network performance.

Smart services

Smart services

Window into you network to highlighting vulnerabilities and cost savings

The Convergence Solution

For your critical networks, maintenance should include proactive monitoring, a backup strategy (with backups of previous configurations), inventory maintenance and access to engineering expertise. This is exactly what we provide 24 hours a day, 365 days a year through our dedicated team, who are all based in the UK.

Our experienced engineers are fully trained and equipped with the highest levels of accreditation. Our team is CCNA trained, maintain multiple standards such as CAS-T and BPSS, possess government security clearance and an in-depth understanding of network architecture.

Ultimately, this means you can trust us in high integrity and secure environments, and you can rely on us to not only fix your issues, but also advise on reconfiguration and architecture set-up. As we maintain our own extensive catalogue of parts and equipment, we can also move fast to put things right - sending the right engineer, with the right equipment to the right location.  

Download our Maintenance Datasheet

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WHY CONVERGENCE GROUP

Flexibility

Flexibility

Provides a single, robust platform for integrated connectivity and flexible methods of access.

Multi-vendor engineer

Multi-vendor engineer

Highly skilled engineers dispatched from nearest centre.

Full UK field coverage

Full UK field coverage

High quality, effortless service experience with right combination of self-serve & human interaction.

Consolidation and simplification

Consolidation and simplification

Save time and money across your end-to-end network.

Bespoke customer solutions

Bespoke customer solutions

We optimise your network the way you want it.

Managed delivery

Managed delivery

Full project management from start to finish.