Our Interconnect aggregates solutions from all major fibre providers – maximising connectivity while keeping costs down.
We ‘humanise technology’ by listening, explaining, giving advice and supporting your needs throughout the lifecycle of your network and relationship with us.
We are emerging and growth hungry; energetic and enthusiastic about our business, technology and customers. This means we can respond to customer requirements with agility and flexibility both in our solutions and through our ongoing support.
Our in house Network Operations Centre provides 24x7x365 full, proactive network support with access to real time and historical performance monitoring and fault management directly from any web browser, and from any smartphone. A comprehensive alert engine and event monitor help identify network problems, keeping outages and downtime to a minimum.
You get dedicated account management – a person to call to ensure your needs and concerns are listened to and dealt with promptly. We will update you on latest developments and make recommendations about your network – our aim is to help save you time and cost.
Convergence Group offers the marketplace a unique combination of technological and commercial expertise giving your needs our personal attention. We are extremely open with our customers about their solutions, providing complete visibility in relation to the network. There is no doubt that at some point a problem will occur. When it does, it is how we respond and what we do that makes the difference.
Call us on 0845 270 2709