Customer solutions
To be an effective provider of IP and data solutions we need to ensure we offer all the necessary 'building blocks' required to deliver complete solutions.

We consider the essential building blocks to be;

Data networking
Our technology portfolio, consisting of both established technologies and new, enables us to ‘mix and match’ where appropriate to meet the demands of our customer’s business applications.

During the design process we can encapsulate any of the following technologies to deliver customer hybrid network solutions.

Internet access
Fast, Reliable access to the information super highway

With Internet Access being recognized as a critical business application, Convergence Group offers a variety of access methods that suit the customer's business.

Depending on availability we provide Internet Access by ISDN, ADSL, SDSL, Leased Line and Ethernet Connectivity. We also offer secure services where any of the above methods are accompanied by a back-up service (primary and secondary access).

Security &remote access
Through our security products we facilitate remote access solutions. Remote access to our customer’s networks is regarded as a security implication and we treat every connection as a potential hazard.

Remote access either provides connectivity for Extranet users/partners/suppliers or Home Workers. Irrespective of source control and policies need to be implemented and managed providing our customers with secure internal and external network infrastructure.

Building blocks used for creating Home Worker solutions encompass connectivity from Network Based Services and Internet Based Services. When Internet Based services are used, additional security is implemented by an appropriate vendor’s hardware

Support & Maintenance
24 x 7 x 365 support on your business critical systems

Post Sale and ongoing support is paramount to the success of the implemented network infrastructure provided to you.

The Convergence Group helpdesk and engineers ensure that your systems are supported promptly and professionally, during the day or night, depending on your operational requirements.