Case Studies

Blue Chip

Founded in 1987, Blue Chip quickly established itself as a specialist in providing the highest quality of service and support of IBM mid range systems. Now with multiple locations in the UK, Europe and with a software development division based in Sri Lanka, Blue Chip is the largest maintainer of IBM mid-range systems outside of IBM itself.

Blue Chip’s founding principals of service excellence and value for money remain the corner stone of its appeal today.

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Nexus

Formed in 1999, network operator Nexus provides a full range of business communications solutions via its own and partner tier 1 networks. Nexus delivers the right solution based on actual customer need rather than the limitation of a single network offering.

Nexus has a culture of service excellence, flexibility and customer choice underpinned by its bespoke customer care, billing and customer information systems enabling the highest levels of quality, service and support at all times.

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MTA International

MTA International has been broadcasting Islamic programming around the world since 1994.  With two sites in London, it broadcasts internationally in six languages, simultaneously, 24 hours per day.

Convergence Group started supplying MTA with two services FacilityLine Plus and Dedicated Internet Access products in mid 2010.  MTA used these to transfer its programme feeds from its Putney production centre to its satellite distribution base in the BT Tower in London.

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Saffery Champness

Saffery Champness (Saffery’s) is an independent top 20 firm of chartered accountants employing 400 staff in nine offices across the UK and in offices in Guernsey and Geneva. The firm had a business requirement to connect their offices to each other and to head office in the most efficient and cost effective way.  Speed of connection was also imperative because it centralised it’s data and applications and needed to maintain speed of delivery.  It was looking for a solution from a single supplier that could bring the whole organisation together and provide timely services to its client base irrespective of whether the users were on its local area network (LAN) in London or any of its satellite offices.

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